Frequently Asked Questions
and Definitions

This section helps to answer some of the more common questions from our customers. Below you will find definitions to some important terms. If you can't find the information you're looking for, please contact us and we'd be glad to assist you.

What are various windows made of and what will work best for me?

Basically there are three types of materials used. Aluminum windows have easily scratched painted surfaces, and conduct both heat and cold, making them very poor insulators. Wood windows, which require constant painting and caulking, can absorb moisture, which makes them difficult to open and close.

Alside's vinyl windows, however, never need painting and won't show scratches, because the color goes throughout the material. This is why vinyl windows are quickly becoming the most popular choice for both new construction and replacement applications.

In addition, you should consider custom-sized windows for the simple reason that they'll fit better. Stock-sized windows require extensive carpentry work both inside and outside your house, which can be costly and inconvenient. Alside custom-sized windows are manufactured to fit your existing window opening. You get the style and options you want while maintaining your glass area.

Is there any difference in how windows are made?

There are two basic types of construction: Mechanically fastened windows that are screwed together at the corners and welded windows that use a chemical or heat process for joining. Alside produces both mechanically fastened and welded windows. Mechanically fastened windows feature a unique overlap corner design for extra strength, while welded versions utilize state-of-the-art heat welding equipment. Beware of windows with mitered corners screwed together or chemically welded corners, as they probably won't perform as well for you.

Should I replace my windows all at once?

Like any other home improvement project, you should balance your desired goal with your budget. Your focus should remain on the highest quality product you can afford. Fortunately, replacing your windows isn't like mowing the lawn – it's not something you have to do all at once. Instead, you can replace windows in the front of the house one year and in the back of the house the next, spreading out your investment. If you've chosen a high quality product, your replacement windows are going to be working just as well a few years down the road. That way, you can replace your windows in stages, while you save money on your energy bill and add value to your home in the process.

How long does the window replacement process take?

This varies between contractor and largely depends on what type and how many windows you will want to replace. An average home, for example, features approximately 20 windows. If all these windows were replaced with no extra exterior carpentry work, it would take between 2-3 days, with the contractors working 8-hour days.

What energy-saving options should I know about?

You should give careful consideration to Alside's ClimaTech™ Insulated Glass Package, featuring LoE2 glass and argon gas. LoE2 glass is an excellent barrier against ultraviolet rays which can fade carpet, furniture, draperies, and even woodwork. Argon gas is colorless, odorless, nonflammable, nontoxic, and above all, a safe, inert gas that is heavier than air.

Argon gas also helps to make your home quieter as well. When Alside windows are equipped with the ClimaTech Insulated Glass Package, they automatically meet or exceed the energy-saving requirements for all three climate zones set forth by the Energy Star Window program. Or you can get the ClimaTech Plus package with a foam spacer that provides even further energy efficiency as an option.

What is the ENERGY STAR® program?

The ENERGY STAR progam was created by the Environmental Protection Agency and the U.S. Department of Energy to help consumers in the recognition of energy-efficient products. This program also promotes the environmental and economic benefits of these products through the ENERGY STAR label and other program activities.

Definitions

Argon gas - An odorless, colorless, tasteless, nontoxic gas which is six times denser than air. It is used to replace air between the glass panes to reduce temperature transfer.

Bay window - An angled combination of three windows that project out from the wall of the home. The windows are commonly joined at 30- or 45-degree angles.

Beveled exterior - An angled extension from the frame that adds an aesthetically-pleasing dimension to the exterior of the window.

Bow window - An angled combination of windows in 3-, 4- or 5-lite configurations. The windows are attached at 10-degree angles to project a more circular, arced appearance.

Casement window - A window with a side-hinged sash that opens outward for ventilation.

Double hung window - A window that has two operable sash which slide vertically.

ENERGY STAR® - ENERGY STAR is an independent U.S. government program establishing a standard set of guidelines to recognize the energy efficiency of various products. ENERGY STAR guidelines are used in conjunction with a variety of building materials, including windows and patio doors. Over the past ten years, ENERGY STAR guidelines have helped double the efficiency of windows they endorse

Fusion-welded - The process of joining materials by melting them together with extreme heat (over 500ºF), resulting in the materials uniting into a one-piece unit.

Hopper - A window with a bottom-hinged sash that opens inward for ventilation.

Low E (emissivity) glass - Glass with a transparent metallic oxide coating applied onto or into a glass surface. The coating allows short-wave energy to pass through but reflects long-wave infrared energy which improves the U-value.

Patio door - A glass door that slides opens and close on adjustable tandem rollers. Available in 2- or 3-lite configurations with the operable panel available in any position.

Picture window - A window that has no moveable sash.

Sash - The part of the window which contains the glass.

Sill - The horizontal, bottom section of the main frame


 

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